Card processing is the line on a small business P&L that owners complain about most and act on least, partly because the rules are genuinely complicated and partly because a headline about
The Settlement Is Not Final. What You Can Already Do Is.


There Is a Standardized Document in That Benefits Packet. Almost Nobody Opens It.
Open enrollment arrives as a portal with a deadline and four plan names that differ by a few

The Job Paid You Twice. The Third Time It Asked You to Pay It.
A text arrives from a number nobody recognizes, offering easy remote work: rate some product images, boost a

The Windows 10 Deadline Moved, and Microsoft Did Not Send a Letter
For most of this year the advice about Windows 10 has been that the last safety net runs

The Site Was Perfect. That Was the Problem.
In September the Federal Trade Commission warned that scammers are copying car dealership websites, and the detail worth

Your Utility Already Measured Every Hour of Last Year. You Can Just Ask For It.
The monthly power bill is a single number, which is exactly why it is useless. It tells you

You Can Now Make the Ad. The New Question Is Who Is in It.
A two-truck plumbing company can now produce a broadcast-looking eight-second spot, with spoken dialogue and

An Assistant That Can Click Is a Different Thing From One That Can Talk
For three years the deal with an AI assistant was simple: it read, it wrote, and you did

The Alarm on the Screen Is Not the Attack. The Phone Number Is.
A browser window goes full screen, sirens start, and a warning says the computer has been locked because

The Setting That Refuses to Give You the Answer Is the One Teaching You
Ask a chatbot to explain how compound interest works and you get a clean four paragraphs, and you

The Customer Who Hung Up Was Not Uninterested. They Could Not Follow the Call.
Nearly 68 million people in the United States speak a language other than English at home. In a

The Weather App Is Not Where Your Location Goes. It Is Where It Starts.
Most people assume that when an app asks for location, the company behind that app is the one

The Coupon Finder You Installed in 2019 Can Read Your Bank Screen
Count the extensions in your browser. Most people have somewhere between six and fifteen, and can name maybe
